The various cart item status possibilities
Status | Status Code | Description | End State |
---|---|---|---|
In Cart | 0 | Item has not been ordered yet. | Possible |
Ordered | 10 | Item has been ordered. For orders utilizing a credit card, the shopper's card has been authorized successfully but no payment has been captured. | No |
Confirmed | 35 | Retailer has confirmed that the item is in stock. | Possible |
Charge Failed | 30 | Extremely rare case where a shopper's card was authorized but the attempt to capture payment failed. This could be due to an issue with the card processor. Retailers should plan to accept payment when the shopper visits the store. | Yes |
Canceled | 20 | Shopper has canceled the order. If any card authorization was made, it has been canceled. | Yes |
Fulfilled | 40 | For same-day-delivery orders, the item has reached the shopper successfully. | Yes |
Refund Pending | 38 | Retailer has initiated a refund but the funds have not yet been settled with payment processor. This is a temporary status and will resolve to "Partially Refunded" or "Refunded" once funds have fully settled. | No |
Partially Refunded | 36 | Retailer has successfully refunded part of the cart item sub-total. | Yes |
Refunded | 37 | Retailer has successfully refunded all of the cart item sub-total (and applicable sales tax) | Yes |