Accept Ship To Store transactions

How do I accept ship to store transactions?

Setup Instructions

Accept your "Ship To Store Support" permission

Once you are logged in, you need to accept the "Ship to Store Support" permission for the brand(s) who have invited you to participate
In your Locally dashboard, go to Relationship Requests. Under "Pending Requests" you should see the request. Click Approve.

Verify you have your hours set up by following these instructions: Retailers: Manage and Enhance Your Listing

Verify you have your notifications set up by following these instructions: Retailers: Set up Buy It Locally to Accept Transactions

For European and Austrlian retailers, set up your VAT Registration #. You will receive the VAT amount on the order as a part of your payout on Ship to Store orders, and you are expected to remit this to the tax authorities yourself. To accept Ship to Store orders, you must add your VAT Registration # in Step 5 of the Buy It Locally setup, so we can present this on Shopper receipts: Retailers: Set up Buy It Locally to Accept Transactions

Connect a Stripe account

Retailers: Set up Buy It Locally to Accept Transactions

Email [email protected] to go live.

How Ship To Store works

How to view orders

When an order is placed, the brand will first confirm fulfillment on their side. When this happens, the recipient(s) you entered in Step 4 above will receive an order alert. You will then receive additional alerts via email as they process and ship the product. The order screen accessible via the emails or your Order History dashboard will also show you where it is in the process.
In rare cases, the brand may be unable to fulfill the order. In this case, the order is cancelled and no further action is needed. You will be notified by email if this occurs.

How to mark an order as Ready for Pickup

When the product arrives, it is the store's responsibility to notify the shopper when the product is ready for pickup.

Load the order screen and click "Update Ship to Store Status:"